sajak4dPrivacy Policy

This page describes what we collect when you use sajak4d and how we keep that data protected. We operate a gaming platform accessible across Indonesia and supported jurisdictions via Android APK, iOS browser, and desktop web. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or participate in our games, we collect specific personal and transactional data. We handle all such data according to standard security practices and applicable data-protection law.

Our privacy commitment is straightforward: we collect only what we need to operate sajak4d securely, we don't sell your data to third parties for marketing, and we give you control over your account and communications. This policy explains our data practices in detail. If you have questions, our customer support team is available 24/7 in English and Indonesian.

What we collect and why

We at sajak4d collect the following categories of data from you:

Account information: When you register, we collect your email address, phone number, chosen username, and a password you create. This data is required to create your unique account and allow you to log in across devices.
Identity and verification data: To comply with anti-money-laundering regulations and prevent underage access, we ask you to upload a photo ID (passport or national identity card) and proof of address (utility bill, bank statement, or government letter). We store these documents securely for KYC verification and regulatory compliance.
Payment data: When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and payment method. We do not store your e-wallet password or full bank account number — payment processors handle that data directly.
Gaming and betting activity: We log every game you play, every stake you place, and every result. This data helps us detect fraud, resolve disputes, and maintain game integrity. Your betting history is visible in your account anytime.
Device and access data: We collect your device type (Android, iOS, or desktop), approximate location (by IP address), and browser information. This helps us optimize our platform and detect unauthorized access attempts.

Note: We never ask for your KYC documents via email or over the phone. Always upload them directly through your sajak4d account on our app or website. Any request outside our platform is a phishing attempt.

How we use your data

We use your data for the following purposes. First, we use it to operate sajak4d — to process your login, maintain your account balance, settle your deposits and withdrawals, and deliver our games and services. Second, we use it for security and compliance — to verify your identity, detect fraud, prevent money laundering, and comply with anti-underage-access law. Third, we use it to improve our platform — we analyze usage patterns to optimize our Android APK, iOS browser access, and payment flow. We do not use your data for direct marketing, nor do we sell it to advertisers or data brokers.

Account maintenance: Your email, phone, and password enable login and account recovery across devices.
Regulatory compliance: Your KYC documents and betting history are stored to satisfy anti-money-laundering obligations and licensing requirements.
Fraud detection: Your device fingerprint, IP address, and transaction patterns help us identify unauthorized account access or suspicious betting behavior.
Platform optimization: Aggregate usage data (not linked to your identity) informs our product roadmap for faster mobile loading and smoother game delivery.

Data storage, third parties, and your rights

Our servers and data backups are located both within and outside Indonesia. We use industry-standard encryption (HTTPS / TLS) for data in transit and encryption at rest for stored data. Our third-party processors — including payment gateways, cloud storage providers, and customer support platforms — are bound by confidentiality agreements and use your data only to provide services to sajak4d. We do not authorize them to use your data for their own purposes. If you access sajak4d from Jakarta, Surabaya, Bandung, Medan, or elsewhere, your data is protected by the same standards regardless of server location.

You have the following rights regarding your data on sajak4d. You may request a copy of your personal data and betting history by contacting our support team — we provide it within 14 days. You may request that we correct inaccurate data (e.g., a misspelled name in your KYC documents). You may request account deletion, though we retain your transaction records as required by anti-money-laundering law. You may object to optional data use (e.g., analytics), though this may affect certain platform features. You may withdraw consent to marketing communications anytime by adjusting your notification settings in your account menu.

Cookies and tracking on sajak4d

We use cookies on our web platform to maintain your login session, remember your preferences (e.g., language, game favorites), and monitor site performance. When you use our Android APK or iOS app, we rely on local storage rather than cookies. You can disable cookies in your browser settings, but this may prevent you from logging into our web version. We do not use tracking pixels or third-party analytics services that would share your behavior with external advertisers. We collect only functional data necessary to operate sajak4d.

Our policy is updated periodically to reflect changes in our technology or data practices. If we make material changes, we notify you via email and in-app notification at least 30 days before the changes take effect. Continued use of sajak4d after such notification constitutes your acceptance of the updated policy. If you disagree with our practices, you may delete your account anytime — contact our support team with your account email for assistance.

We respect that players across supported jurisdictions have varying data-protection expectations. Our privacy practices follow recognized standards and apply uniformly. Our services are available only where local law permits. If you have a concern about how we handle your data or believe we have violated your privacy rights, please contact our support team immediately. We investigate all privacy complaints within 14 days and respond in writing with our findings and any remedial action. Your trust in sajak4d depends on our commitment to protecting your information.